Effective Date: May 14, 2026
At Snoop & Scoop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Snoop & Scoop mobile app and website.
Information We Collect
When you use our app or services, we may collect the following information:
- Name
- Email address
- Phone number
- Service address
- Account and membership information
- Appointment and service scheduling details
- Communication history with our team
- Device and app usage information
How We Use Your Information
We use the information we collect to:
- Provide and manage pet waste removal services
- Schedule and manage cleanings
- Process memberships and customer accounts
- Communicate with customers regarding appointments and updates
- Improve app functionality and customer experience
- Respond to customer support requests
Information Sharing
Snoop & Scoop does not sell, trade, or rent your personal information to third parties.
We may share information only when necessary to:
- Operate and maintain our services
- Comply with legal obligations
- Protect the rights, safety, and security of our customers and business
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our app may use trusted third-party services for features such as scheduling, payment processing, analytics, or notifications. These providers may have access to limited information necessary to perform their services.
Your Choices
You may contact us at any time to:
- Request access to your information
- Update your account information
- Request deletion of your account or personal data
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
Snoop & Scoop
Website: https://www.snoopandscoop.com/